Uniworld Category+ Program Terms & Conditions
- The following terms and conditions ("Terms and Conditions") apply to all offers (each an “Offer” or a “Bid”) made by you (“Guest”, “you”, “passenger”) to Uniworld Boutique River Cruises (“Uniworld”, “we”, “us”) for an opportunity to upgrade from the class of service that was originally purchased for travel with Uniworld to a higher class of service (“Upgrade”). This Upgrade program gives you a chance to place an Offer for an opportunity to upgrade from the class of service already purchased. Your Offer is not final and binding unless and until Uniworld officially accepts it.
- You must be at least twenty-one (21) years of age and able to enter into binding contracts. You shall be deemed to have the authority to act on behalf of and to bind the person or persons named or included on the Offer to these Terms and Conditions. Upgrade Offers are only valid for staterooms that have already been purchased, either by you or someone on whose behalf you are bidding for the Upgrade.
- First, as a prerequisite to the ability to make an Offer, you must receive an invitation (“Invitation”) from Uniworld. Sending an Invitation to anyone and at any time is entirely within Uniworld’s sole discretion.
- Upon receipt of an Invitation, you may submit an Offer on a category higher than your current class of service category for the original itinerary booked.
- Uniworld may accept your Offer at any time before the sail date. In the event Uniworld accepts your Offer, your credit card will be charged the full amount immediately upon acceptance. The total amount that you must pay to us will be disclosed to you prior to your submission of your Offer.
- Once your Offer is accepted, the upgrade amount paid is final and non-refundable.
- If your Offer is not accepted, you will travel in the category you originally purchased.
- If you make a change to your itinerary after your Offer has been accepted, your Offer will be cancelled, will not be transferred to your new itinerary and the upgrade amount paid is non-refundable.
- If your reservation includes three (3) passengers, the purchase price you accept will be per passenger but only for the first and second passenger on the booking.
- If your reservation includes only one person, the guest will be charged based on double occupancy.
- Uniworld reserves the right, in its sole discretion, to decide whether or not to accept your Offer, and it makes no representation that any Guest will be upgraded regardless of whether or not staterooms are available in the category for which an Offer is being made.
- If you purchase an Upgrade, the conditions of your original cruise booking will remain in effect following the Upgrade. This includes conditions pertaining to cancellation, penalties, and changes.
- The Upgrade does not include any additional promotions.
- If you purchase an Upgrade, Uniworld cannot guarantee a specific stateroom number assignment within the upgraded category. Your stateroom number will depend on space availability.
- You may revise or cancel your Offer through the hyperlink on the offer email up to five (5) days before your departure, provided that your Offer has not already been accepted by Uniworld, and provided that your credit card has not been charged. However, if your Offer is accepted before you cancel or amend your Offer, you are legally bound to complete payment for the price stated in your original Offer.
- If you have already purchased Uniworld’s Travel Protection on your current booking and the upgrade amount puts you into a higher travel protection tier, we will send you an invoice for the adjusted balance. If you have travel protection via your travel professional, please contact them to add your upgrade to your coverage.
- By submitting an Offer to Upgrade, the passenger accepts all terms and conditions of the Category+ Program.
- Uniworld reserves the right to modify and otherwise change these Terms and Conditions at its own discretion. Except as provided for in the immediately preceding sentence, no amendment, modification or waiver to these Terms and Conditions shall be binding on Uniworld unless made in writing and signed by an authorized officer of Uniworld.