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COMMUNITYMANAGER3

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Location: Los Angeles, CA
Joined: 5/17/2012
Posted: Tuesday, May 14, 2013 9:24 AM
Hello,
Thank you for your post. Yes, the service will be the same on the River Baroness. Please note that the River Baroness does not have an internet corner like other UW-owned ships; therefore, there are two laptops available at the reception for guests' use in the lounge or in their cabin. Also, kindly note, the Internet connection might not be available in remote areas or when transiting locks. Guests should expect the connectivity speed to be slower than their home connections.
Should you have any additional questions or would like more information, please feel free to email communitymanager@uniworld.com

Best,
Katie (community manager)
Posted: Monday, May 13, 2013 10:20 AM
Hello,

Thank you for your post. The Captain's Dinner is a casually elegant affair, served usually between 7pm and 9pm. The Captain's Dinner will take place on the second day June 2nd. I recommend advising your Cruise Manager about your plans and then he or she will be able to give you a more specific time.
I hope this helps. Should you have any more additional questions or would like more information, please feel free to email communitymanager@uniworld.com
Best,
Katie (community manager)
Posted: Monday, May 13, 2013 10:11 AM
Hello,
Thankyou for your email. It is recommended to prepare all travel documents beforeyour departure. Acquiring these documents overseas can be a bit stressful andtake away from the relaxation of your cruise vacation. Uniworld is partnerswith VisaCentral, a visa service who makes acquiring a visa fast and efficient.They have all of Uniworld’s itineraryinformation stored which makes it easy for you to apply. For reference, here isthe link VisaCentral, http://visacentral.com/tourkits.php?bookmark=1&login=uniworld.

Ihope this helps. Should you have any more questions or would like additional information,please feel free to email me at communtiymanager@uniworld.com

Best,
Katie(community manager)
Posted: Thursday, May 09, 2013 11:36 AM
Hello Mike,
Thank youfor your post. A 2014 Cruise Companion for Grand France will be available earlynext year. However, in the meantime, should you have any specific questions,please feel free to email communitymanager@uniworld.comand I would be happy to assist you.
Best,
Katie(community manager)

Posted: Tuesday, May 07, 2013 10:15 AM
Hello,

Thank you for your post! Unfortunately, a launderette is not available onboard the Queen Isabel for self-service laundry. However, we do offer a laundry service. The turn-around for the service is approximately 24-48 hours with an Express Service available within 10 hours ata 50% surcharge. Please see the rates below.

Please note all prices are listed in euros € andare subject to change. The prices are per item.


Gentlemen
Shirt €3.50
T-Shirt €1.50
Trousers/Jeans €4.00
Undershirt €1.20
Underwear €1.20
Socks €0.80
Handkerchief €0.40
Pajamas €3.20

Ladies
Blouse €3.50
T-shirt €1.50
Skirt/Trousers €4.00
Slip €1.20
Stockings/Tights/Socks €0.80
Bra/Underwear €1.20
Nightdress €3.20

Pressing Only

Men's Shirt €5.00
Lady's Shirt €5.00
Lady's Dress €5.00
Jacket €3.20
Trousers €2.00
Skirt €2.00
Blouse/Shirt €2.00


I hope this helps. Should you have any additional questions or would like more information, please feel free to email communitymanager@uniworld.com



Thanks,

Katie





Posted: Monday, May 06, 2013 9:56 AM
Hello,

Thank you for your post. Three-five weeks before your departure date you will receive your cruise documents. Within these cruise documents, you will have all the emergency contact information you have requested. There will be a telephone number for the ship as well as port addresses to distribute to your friends and family in case of an emergency.

I hope this helps. Should you need additional information or have any more questions, please feel free to email communitymanager@uniworld.com

Best,
Katie (community manager)
Posted: Thursday, May 02, 2013 12:24 PM

Hello,

Thank youfor your post. The "Special Butler Services" includes the following: unpacking and packing on arrival/departure days, laundry service, in-roombreakfast, and service during dinner meals onboard. Furthermore, the "Special Butler Services" also includes any special requests the guests may have.

I hope this helps. Should you have any additional questions or would like more information, please feel free to email communitymanager@uniworld.com

Best,
Katie (community manager)



Posted: Wednesday, May 01, 2013 5:01 PM
Hello,

Thank you for your post.

On the day of arrival into Tibet, our guests are checked into the hotel in Lhasa with time to relax before dinner and there are no excursions planned for that day or evening. In each hotel room, oxygen is provided. Additionally, in Tibet there are oxygen bars and oxygen forpurchase.

Please note that our tour guides do not carry oxygen with them, if guests are concerned about their physical response to the altitude, it is suggested they purchase oxygen to bring along with them on our excursions. The only strenuous tour involves a visit to the Potala Palace; otherwise, the other excursions have easy walking tours.

If an individual is not in good health, it is very important they consult their physician before traveling to a place with such high altitudes.

To date, we have not heard of any altitude issues or sicknesses from guests who traveled to Tibet with us.
I hope this helps. Should you have any additional questions or would like more information, please feel free to email communitymanager@uniworld.com

Best,
Katie (community manager)


Posted: Wednesday, May 01, 2013 12:18 PM
Hello,

Thank youfor your post. While dinners tend to have a more country-club/business casual attire, there is no strict dress code enforced.

The scheduled port address in Amsterdam is: De Ruyterkade Oost A-B-C-D, RuyterkadeOost, 1011 AC
Kindly note this information is subject to change.

Should you have new information updates, such as new email and a new phone number, kindly email customerservice@uniworld.com with your booking number in the subject line. Our Guest Relations team will update the information accordingly.

I hope this helps. Should you have any additional questions or would like more information, please feel free to email communitymanager@uniworld.com

Best,
Katie(community manager)

Posted: Tuesday, April 30, 2013 12:08 PM
Hello,

Thank you for your email. You will be checking into a hotel in Paris onMay 10. You may check in with the Local Host atany time during that day. Generally, the local host will hold a briefmeeting with our guests at around 5 or 5:30 p.m. If you do see theLocal Host, we suggest you leave a message with the hotel’s concierge/reception desk,so the Local Host will know they’ve already checked in, etc.

I hope this helps. Should you have any questions or would like more information, please feel free to email customerservice@uniworld.com

Best,
Katie (community manager)

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