Review:

George and I would like to thank you for the opportunity to sail on the River Queen in August on the Rhine and Moselle Rivers between Basel and Amsterdam. Needless to say, we had a wonderful trip!

The crew and staff were all extremely professional and helpful in all aspects. Captain Schlenther was personable and available to the passengers when free. Hildegard Peiker, cruise manager, went out of her way to help passengers. As an example, when we thought of taking the local bus in Trier to see some of the Roman ruins that were not included in our excursion, Hildegard went out of her way to get us bus numbers so we would not get lost.

Sightseeing was very comprehensive. The guides were excellent in all the cities we visited. In Koblenz we did a side-trip on our own which might be worth-while incorporating in the regular sightseeing if at all possible. We went up to Festung Ehrenbreitstein which is a fortress built in the 19th century. At the fortress there was a short slide show presented in various languages including English on the history of the fort. From the fort there were magnificent views of the Rhine and Koblenz. If this is not possible then maybe information can be given to the passengers as to how to get there; we took a local bus up to the fortress, walked down from the fort and then took the ferry across the river back to the city center (or one can take the ferry both ways and a chair lift up and down or the bus down rather than walk).

The food was very good and the presentation was lovely especially at dinner. It was nice that breakfast was buffet, yet, one could always ask for different eggs or hot cerel. Lunches were good, but we felt that there were too many pork dishes served (even the meat sauce was made with pork). For those who do not eat pork, it would be nice to have basic alternatives such as tuna fish or egg salad or even turkey included on the cold-cut platter at lunch. Having the alternatives of chicken or steak at dinner was very good.
– Helene and George Levine. Read More...

Review:

I recently returned from the European Jewels Cruise (August 17-31) and had a wonderful time. EVERYTHING exceeded my expectations! The River Princess was wonderful and the staff and cruise director were so helpful and did everything they could to make this a wonderful vacation. Only downside was having to come home and not be able to enjoy the wonderful meals and great service. I hope to take another of your cruises in the next year or two. Thanks again!
– Diane Duplissis

Review:

As the weeks have passed since our wonderful cruise aboard the River Countess ... I wish to send these sober words of my appreciation for your fine crew and vessel. We were indeed very fortunate to experience the Christmas Markets cruise upon the Danube River with such a fine vessel and crew that work for Uniworld. Under the fine leadership of Captain Jord Zwaal we were safely and efficiently shown the fine offerings that this itinerary presented. He was attentive to any and all questions that we asked of him with respect to his operation of the vessel along the Danube and through the numerous locks for which his attention was thorough and dedicated. As the ship's main host, he kept his guests at ease and thoroughly interested. His mannerisms were that of a person much more senior in years than his youthful appearance offers.

Christine, the cruise director, was such a pleasure to be around. She not only handled the myriad of details necessary for a successful cruise but did it in an unflappable way as to denote experience and professionalism. A truly lovely German woman, it was such a delight to talk to her. She was such a good ambassador for her country and induced the spirit of travel and the holiday season in all she had contact with. There were efforts on her part that were above and beyond what a usual cruise director would accomplish. I simply cannot say enough about this fine person; it was wonderful to meet her.

Our Hotel Officer, Lucia was as professional as any individual that I have ever seen in her capacity. With her leadership, her department excelled at every aspect of their duties. She work particularly well with her Maitred',( whose name escapes me but he was of Czech descent), and, as a team, were a portrait of excellence. She treated all within her department with respect and with the professional guidance that distinguished her as an outstanding Officer.

Julie, of the front office, was a delight to converse with and was another of the carbon copy of excellence that this crew established for our journey.

As my wife is a travel agent for Just Travel here in Novato, California, you can be assured that Uniworld will receive a personal note of satisfaction from her and the office. With me, I will second that motion. Thank-you for making our cruise, and indeed the 6 other members of our party, such a wonderful experience and lifelong memory.
– Marla and Gene McCandless . Read More...

Review:

I wanted to let you know what a fabulous job the crew on the River Countess did during our trip. We were on the Christmas Market trip from Vienna to Nuremberg on Dec.1st.

Christine Bremberger was the Cruise Manager and she was fabulous. She handled all the passengers professionally and knew the area like the back of her hand. She was extremely knowledgeable. The crew was personable and very professional. We will travel with Uniworld again.
– Gretchen Heinlein-Wilson. Read More...

Review:

We have just returned from the Grand France river cruises. We had a wonderful time and would like to compliment the staff of both ships, especially Martijn Karman, the restaurant manager on the River Baroness.
– Brian and Barbara O'Brien