I became "altitude challenged" in Tibet. Head, ear and abdominal discomforts prevented my first and second Tibet days of sightseeing. Mr. Lee came to my room-had soup and other foods made avail to me. He always reminded us to "call him if anything needed at any time". On the last Tibet day I was still very weak-but Mr.lee reassured me if I wanted to , he would help me to see Tibet Palace( Potala) and if I could not continue he would assist me back to hotel. I did go to the Palace with his physical arm assist ... of walking steps made Palace climb-I did not feel secure to try activity but he's proactive reassurance of my safety option motivated me to "try". Tibet was particularly the area I was most interested in. Had Mr. Lee not acted with such compassion-a lifelong dream would not have been realized. Consistently, Mr. Lee showed same concern and proactive planning for all tour members. His knowledge of Chinese history and willingness to share personal as well as economic political views -did much to broaden our views and understandings of 'current China'. I have been on various 'guided tours '-None come close to the enjoyment, sense of security and relaxation that Mr. Lee provides for all. Because of Mr. Lee's caring and expertise, I will look forward another tour. Read More...

We recently were on the River Royale for the Burgundy and Provence trip, The ship was very beautiful. All the public areas were tastefully decorated and our stateroom was exquisite with beautiful fabrics etc.The bathroom was the best small ship bathroom ever--luxuriously appointed with a great shower. The food on board was excellent--plenty of choice and served with different very good wines of the region.The service especially in the dining room was wonderful--our servers were so gracious and anticipated our every need. We always made sure to sit in their area. Excursions were terrific-well organized. The highlight was a private ... small group tour and lunch at a Chateau hosted by the Comte himself. Kudos to Uniworld (our 3rd Trip) Read More...

My husband and I have recently travelled from Beiging to Shanghai with Uniworld. Our tour guide "LI" was outstanding. We travelled on the Century Paragon along the Yanghtze, the ship was beautiful . My only criticism is that by the time we had boarded the ship we were tired of eating Chinese - WAY TOO MUCH!  It would have been nice to have a western menu.

This was my first cruise and I went by myself. I was somewhat concerned about that as I am a 70 yr. old female traveling alone. I wasn't sure how friendly people would be. The experience was great! People were friendly and welcoming from the start. Because there were only 129 guests it didn't seem crowded and overwhelming.

I can't say enough good things about the Captain and the crew - very friendly and willing to do anything to make your trip fun. Our cruise director worked very hard to arrange great entertainments ... for us.

The food and amenities were also wonderful! I will definitely cruise with UniWorld again! Read More...

We took this cruise from June 24, 2012 to July 3, 2012.

The river portion began at Nuremberg, GE, and ended at Trier, GE. We passed through 17 locks during the cruise, most at night and the crew handled the boat so gently that we seldom knew that we were passing through passing through a lock. The boat was beautiful and immaculate, the accommodations were luxurious and the food was wonderful. We took every possible shore excursion and loved every minute of the trip. The excursion guides were knowledgeable and professional as was ... Peter, the cruise director.

The Paris portion began with a bus trip from Trier to Paris. The only negative thing that occurred on the whole trip occurred on that leg: the bus driver on our bus was an ill-tempered person who was rude to several of the bus passengers, including me. We reported him to the cruise director upon arriving in Paris and I suspect that he will no longer be driving tour buses for Uniworld tours. Our stay in Paris was great and we had several nice excursions, including one to the Versailles Palace.

We enjoyed our 2012 Uniworld cruise so much that we are taking one in Italy in July 2013. Read More...

My husband and I had been on a few ocean cruises in the past and didn't really love them - so when we decided to try a river cruise, it was with some apprehension. When we arrived at the ship (in snow and wind) our concerns soon vanished. From the minute the crew took our bags and we stepped aboard - we felt totally in the lap of luxury. Everyone - from the front desk to the dining room to the hotel staff - made us very comfortable and took care of our every wish. Our ... cruise director, Gongi, was a true delight! Always upbeat, enthusiastic and a true diplomat!

The tours were very interesting and the options and variety was perfect. The Nikolaihof Winery tour in the Wachau Valley was exceptional. We learned a lot and had a great time on all the tours. The meals were delicious and beautifully served. And with the open seating arrangement, we met lots of interesting people from many parts of the world.

The only problem was the weather - it snowed 6 out of 8 days - so we have clearly angered the Weather Gods - but the staff made up for it. The one day we were able to enjoy the sun deck (even though it was very cold) they provided blankets for the ones who ventured up.

The ship is beautiful - very well appointed and comfortable. Our cabin (a suite) was very roomy and had plenty of storage space. Another big plus is being able to see various locations and only having to unpack once. That was great!

Since our trip we can't stop telling our friends how much we LOVED this trip and that all of them should take a river cruise on a Uniworld ship. It is truly a luxury that everyone should enjoy. Read More...

We did the 2 weeks from Amsterdam to Budapest in Sept. and the trip far exceeded our expectations....
So good that we signed up for the Purtugal trip as soon as we got back......we're going in July 2013...

In April of 2010, my husband and I took our first river cruise. Our trip began in Amsterdam and ended in Frankfurt. At least that was the plan!

By the time we reached Frankfurt one of Iceland's volcanoes had erupted, air travel in Europe was at a standstill, and those of us who planned to fly home from there were stranded.

The staff on Uniworld worked around the clock to make sure that every person on the ship had a place to go or somewhere to stay. My husband and I, not experienced travelers, ended up ... staying with family in the UK. The tour director helped us arrange train travel and a ferry across the North Sea. His patience was admirable and the travel went as planned.

All in all the trip was a great success. We loved everything about our River Cruise and even ended up enjoying our adventure on the way home. I call it our one week /three week trip.

This June we are taking another cruise with Uniworld. We are again looking forward to the excellent food and service as well as the shore excursions. (And hopefully no volcano surprises.) Read More...

We just returned from the Grand Christmas New Years Cruise 2012/2013. Uniworld is to be complimented for taking lemons and making lemonade. Due to no fault of Uniworld, the extra rain and snow in the previous weeks prior to our cruise caused the Danube to flood and the Rivership Duchess was unable to travel further down the river from Regensberg. Between Uniworld and the fantastic staff onboard we were bused to the next three destinations, while the river decided to either go down or up. It was decided that we would not be able to continue, so uniworld ... stepped up to the plate, took us by bus to Vienna, put us up in the fantastic Intercontinental hotel, for one night, an amazing feat considering this was the New Years Eve Weekend. While taking the River Beatrice out of winter storage, moved everything and everyone from the Duchess, brought back part of the crew and the captain from the Beatrice and welcomed us on board for the remainder of this amazing cruise. New Years eve in a palace in Vienna, a fantastic New Years Day Concert in the Hofberg. This was an amazing adventure. Well Done Uniworld, even vouchers for another cruise, which is already being used on another cruise booked. Plan on Grand Christmas 2014. Uniworld is a first class operation. Read More...

Being our first river cruise we were not sure what to expect, but having read enough about Uniworld, we had high hopes. This was to be a "White Christmas" occasion.

My mother taught me that "you have only one chance at a first impression". Uniworld understands this well. Our transfer at the airport was ready and on time. To keep the review short, I will deal succinctly with a few issues.

I like ocean cruising due to the distances that can be covered, but I liked the smaller, more intimate setting of ... the Duchess. Everything they did had a stamp of quality about it. Yes, there was an incident when our guide left us standing in the cold. I gave them space to deal with it and they dealt with it professionally and without a fuss. Stuff happens.

The food was very good and visiting the dining room always a pleasure; Roberto and his team learned our preferences quickly and we were treated like royalty. It happens that the menu does not always suit one's taste, but it is rare and you work around it. Uniworld is excellent with making exceptions. The fact that we picked up weight is proof of their culinary successes! When a steward brings gluhwein onto an icy deck, you know you are in good hands.

I never saw a staff member in a bad mood. I made a point of not having a bad mood around them either. They work hard and looked after us well. Our cabin attendant Biljana was like a ghost - things just happened. What a pleasure.

I did find our stateroom a little tight but after all it is a river cruise, and the furnishings etc. of high and pleasing standard. The temperature control worked perfectly, and in so many hotels I find it a challenge to get the temperature right. Not here. Perfection.

The guides employed were almost always of very high standard, with some real gems among them. Eva was a bundle of energy who had us in stitches for two days. Uniworld's excursions on this cruise are worthy of mention - especially the trip to Theresienthal.

And then the problems struck with water levels rising too much. Nature happens. And our Cruise Manager Mery did not blink an eye. I often saw her on the steps of the bus making calls to change arrangements without us hearing a word. Well done.

The alternative arrangements were perfect and our only sadness is that our last night was spent in a hotel and not on the ship, but we were adequately compensated. We did not miss any excursions and they did in fact throw in an extra excursion for us together with future credit and cash for an evening meal. Attention to small detail is what sets them apart, I think. Even to arranging our transfer outside of the normal transfers - a little extra that they did not have to do. The kind of thing I remember.

Any real complaints? Well, we did not have the White Christmas we hoped for, but that is not their fault, is it?

Thank you for a bunch of very special memories that will last a lifetime.

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