Just a short note to let you know our agents thoroughly enjoyed our Tulips and Windmills cruise aboard the River Queen on 4/21/09. It was our first time sailing with Uniworld and we look forward to highly recommending it to our clients.
 
The crew and staff was so professional and friendly from the first step aboard and made us feel right at home in our new surroundings. The staterooms were so convenient, immaculate, and comfortable. Food was outstanding and the dining room staff always made us feel pampered.
 
We're looking forward to being able to highly recommend Uniworld using our personal experiences ... which we have found is the best way to market a product.
 
BettyAnn Zyla
Owner B.A.Z. Travel Read More...

I just wanted to say a proper and huge "Thank You" for all you (and the entire River Beatrice staff!) did to make our Uniworld River Cruise experience so wonderful. Both Byron and I thoroughly enjoyed ourselves and it exceeded my expectations by a long way.

There were so many highlights on the trip that I hardly know where to begin, and all the extra touches too, like the clocks and the pillow gifts on the last evening, and having dinner with the Captain! The ship is really lovely and it was terrific to see all the various ... cabin categories. It was also great to see River Countess - I feel I have a more complete picture of Uniworld since all your ships aren't as new as River Beatrice.

I don't think there is a single thing that I could criticize about the ship, the crew or the itinerary, and of course the food was amazing. Without exception, everyone was great and with people like Captain Tom, Siggy, Gyongi, Alina and the other front desk people, we really were in good hands.

Anyway, thank you so much again...

Ellie Hender, CTC, MCC
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I turned eighteen on the maiden journey of Uniworld’s River Beatrice. This nine-day- long river cruise along the Danube started out in Budapest, went on to Vienna, Salzburg and several small enchanting villages in Austria and Germany. It was an incredible initiation into young adulthood. Every night I dined with men and women who have hiked, sailed, and flown across the world many times over. They shared with me their life experience, and took me on narrative tours of the crème de la crème of their travels.
I visited some of the most exquisite restaurants and patisseries in Austria ... and Hungary, toured magnificent Rococo abbeys, and reveled quietly in the verdant mountainsides of Salzburg.  It was my first time sailing on a river vessel, and the smaller ship made this trip more personal as the staff quickly learned my name and the distinctive occasion of my journey.  River cruises highlight the star attractions of relatively small geographical areas, and eliminate the need for spending entire days at sea. Each alluring port was promptly succeeded by another, without the long hours of wave watching on the vast ocean that are inescapable on larger cruise ships. 

...I know that I will see the Danube flowing through the concrete canyons of New York City many years from now, that opulent dinners and photographically still Bavarian countryside will adorn my daily activities at home.

Turning eighteen is a personal experience. Like getting married it is an occasion that one long waits for in eager anticipation.  It is a benchmark that seems far off right up until the very day when it comes.  Its culmination therefore leaves one in doubt asking, “Is it true, am I really eighteen?” or “Am I really married?” This incredulity is the most important reason why these days must be adorned with ceremony, to stand in the mind as reassurance that they have occurred.  Indeed, without the Bavarian hillsides to remind me, I might start to forget the occasion as time and distance encroaches.
 
This trip has held so much significance for me. On the dinner table I saw not the entrée, but the culmination of years of anticipation. I feel as if the world opened itself up to me on the deck of the River Beatrice. It seemed to promise that dreams can be scheduled in between school or workdays, and that it is better for one’s soul to be a world citizen than a national one.
– Nathaniel Black Read More...

I have just returned from our Russian River Cruise with my group. To say that they and we were pleased is a huge understatement. Everything about the cruise exceeded the expectations of my discerning clients.
 
In particular, I wanted to praise Inna Medvedkova, the cruise director, Svetlana, her assistant and all the excellent on-board Uniworld ladies, and Sergey, the hotel manager. A particular bouquet is deserved to Prof. Inna Gritsenko whose lectures were spell-binding, authoritative and enriching. And the entertainers, Galina on the piano was astonishingly talented (my wife is a piano teacher so this is high praise from her) and ... Sergey on the accordion completed a dynamic entertaining duo – they’re indefatigable!
 
I also want to thank you for the special arrangements you made regarding wine & water in the cabins as well as the greatly appreciated wine reception you now provided on board – my group felt very special indeed! And I noticed that you have the Quietvox headsets in Russia – they certainly facilitated communication between guides and their audiences.
 
This first group having gone so well, I want to tell you that we are going to feature all Uniworld Cruises on our website to individual travelers and to potential groups. We plan to grow our business with you – we have already proposed Egypt/Jordan to one group and will look particularly at the Danube. Having just received your 2009 Europe River Cruises, I acknowledge the continuation of amenities as well as the new ones for company-owned ships in 2009.
– Don Harper (Travel Agent)
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I wanted to let you know what a fabulous job the crew on the River Countess did during our trip. We were on the Christmas Market trip from Vienna to Nuremberg on Dec.1st.

Christine Bremberger was the Cruise Manager and she was fabulous. She handled all the passengers professionally and knew the area like the back of her hand. She was extremely knowledgeable. The crew was personable and very professional. We will travel with Uniworld again.
– Gretchen Heinlein-Wilson

As the weeks have passed since our wonderful cruise aboard the River Countess ... I wish to send these sober words of my appreciation for your fine crew and vessel. We were indeed very fortunate to experience the Christmas Markets cruise upon the Danube River with such a fine vessel and crew that work for Uniworld. Under the fine leadership of Captain Jord Zwaal we were safely and efficiently shown the fine offerings that this itinerary presented. He was attentive to any and all questions that we asked of him with respect to his operation of the vessel along ... the Danube and through the numerous locks for which his attention was thorough and dedicated. As the ship's main host, he kept his guests at ease and thoroughly interested. His mannerisms were that of a person much more senior in years than his youthful appearance offers.

Christine, the cruise director, was such a pleasure to be around. She not only handled the myriad of details necessary for a successful cruise but did it in an unflappable way as to denote experience and professionalism. A truly lovely German woman, it was such a delight to talk to her. She was such a good ambassador for her country and induced the spirit of travel and the holiday season in all she had contact with. There were efforts on her part that were above and beyond what a usual cruise director would accomplish. I simply cannot say enough about this fine person; it was wonderful to meet her.

Our Hotel Officer, Lucia was as professional as any individual that I have ever seen in her capacity. With her leadership, her department excelled at every aspect of their duties. She work particularly well with her Maitred',( whose name escapes me but he was of Czech descent), and, as a team, were a portrait of excellence. She treated all within her department with respect and with the professional guidance that distinguished her as an outstanding Officer.

Julie, of the front office, was a delight to converse with and was another of the carbon copy of excellence that this crew established for our journey.

As my wife is a travel agent for Just Travel here in Novato, California, you can be assured that Uniworld will receive a personal note of satisfaction from her and the office. With me, I will second that motion. Thank-you for making our cruise, and indeed the 6 other members of our party, such a wonderful experience and lifelong memory.
– Marla and Gene McCandless Read More...

My husband and I recently took one of your Rhine River Cruises from Cologne to Basel (Nov 29, 2008 to Dec 7th). Unfortunately I became very ill on the cruise. The staff members were so kind and considerate. However, I want to to laud one of your employees for outstanding service and care to me and my husband. Her name is Emma and she worked in food service as our waitress. She was so kind asking how I was every day and sending special food to my room with my husband. Some of my family lives in Germany ... and they were welcomed to the ship and allowed to visit me and have lunch in the dining room.

Again Emma went out of her way to be thoughtful and kind to all my family. You are blessed to have her in your employment. We were so impressed that we hope to do this cruise again as well as the one that goes to Romania, Emma's home country. Thank you again.
– Dr. and Mrs. Donald and Constance Ostergard Read More...

We recently concluded the Nov. 9 Grand European Discovery cruise aboard River Countess. It was marvelous! But I do want to comment on one thing very important to us. The cruise or tour manager, Heiner is of the utmost in professionalism. He, simply put, is a "walking encyclopedia" of European history and culture. He was enjoyable, courteous, kind and helpful. This man's service to Uniworld is nothing short of "gold & sterling". Uniworld is extremely fortunate to have him aboard! Thank you for the wonderful experience.
– Mr. & Mrs. Kenneth Anderson

My wife and I just completed the Provence/Burgundy river cruise on October 19th with an extension in Paris. I just wanted to write to let you know how much we enjoyed the cruise and your entire staff, from the cruise director to the housekeeping. Everyone was always courteous and friendly, providing the service for which Uniworld in known.

As much as I enjoyed this trip, I did however, start having some respiratory problems while in Lyon which worsened when I arrived in Paris. On Monday, October 20, I needed to go the hospital. Your local host, Betsy Dryer, was ... absolutely outstanding in the help the she provided. She took us to the American Hospital and stayed with us for several hours while I was being evaluated. Fortunately, after 5 hours in the emergency room, the problem was identified and resolved over the next few days with medication. Betsy in an excellent representative for Uniworld in Paris, and we can't say enough to truly indicate our appreciation for the help she provided. She is genuinely committed to assisting the Uniworld guests and you should be proud and honored to have such an employee.
– Sincerely, Richard Beauchemin Read More...

We have just returned from the Grand France river cruises. We had a wonderful time and would like to compliment the staff of both ships, especially Martijn Karman, the restaurant manager on the River Baroness.
– Brian and Barbara O'Brien