This cruise was our first river cruise, and we rate it a "5+ star" in all major categories. Even better than most of the "ocean" cruises we have taken. The staff were extremely friendly, courteous and always there to help. Our cruise director Gabrielle was totally awesome and ought to be on stage (in fact I heard at the end of our cruise that this is exactly what she will be doing)!
We were certainly pleased with the luxury and comfort of our cabin, as well as the lounge and dining room. Our room steward, Csaba, was especially wonderful and took ...
great care of us, often with a lot of patience. The food was "5 Star" at every meal, and the dinners were always delicious and well-presented. They offered a wonderfully diverse and delicious selection, especially at the daily lunch buffet. The dessert chef truly outdid herself! Our waitstaff were fantastic to a person--always attentive, polite, and very friendly. The wine selection was superb (this coming from a native of Napa California!), and the quality of wine served was only surpassed by the skill and panache of the wine steward Nicholas. Our glass never seemed to run dry.
The top deck was a bit sparse, but no loss as we seldom had the opportunity to use it, as were too busy exploring the local towns and villages at each stop along the way (or the lounge prior to dinner). We would recommend this cruise to anyone except those wishing to travel with teenage children or younger--they'd be totally bored. Uniworld is a wee bit more pricey than some other popular lines, but several of our travelling companions commented on "you really get what you pay for" and that Uniworld was worth the extra cost.
We had been to France in the past, but this was our first time to explore the Burgundy & Provence regions. Travelling via the River Royale is certainly the way to go, and we especially enjoyed our four days in Aix-en-Provence on our own prior to boarding in Arles. Our biggest & warmest "thank you" and a bigger Merci, a bientot! to the entire crew!Read More...
My wife and I had long been tempted to try river cruising. We kept it as a backup idea mainly because we thought it was more expensive than ocean cruising for a trip of the same duration. This year we were tempted no more and took the plunge. An airfare discount was part of the incentive and did the trick to get me to book “Castles on the Rhine” aboard Uniworld’s S.S. Antoinette.Our expectations were exceeded for service, food, itinerary and atmosphere. Our only regret is our cabin was ... small, we booked late and upper deck cabin were not available, so we took a water line cabin. The cabin did fit us and all of our stuff so I do not regard the cabin as a detriment. It does bring up the advice to book and get a upper deck cabin, the S.S. Antoinette is new for 2011 and the boat is comfortable and tastefully decorated. There is a lounge with views on both sides, a dining room, and a top deck dining room ad a separate lounge. The Antoinette even has a pool, no Olympic venue but sizable for a boat that is only 36 feet wide.
My unease and perception at cost difference between Ocean ships versus River boats was resolved when I realized that 1 excursion per port was included as well as included wine beer or soft drinks at dinner. The dinner waiter was very dedicated to keeping my glass full. The meals were good of high quality with larger than expected portions. This was no “scale model food” involved.
The crew was fabulous from the stateroom attendants, front desk staff, waitstaff to the Captains (Capts Peter and Freddy). All were professional and focused on the guests. My highest praise goes to our cruise manager, Christine. She was always around when we were touring, open to questions or just conversations. She demonstrated resourcefulness on the morning of day#5, just as the boat was about to pull out of Rudesheim, we got word that no movement was allowed because of a bad barge accident further up river. Within one hour Christine arranged for busses to take us up to our next port at Koblenz and the optional excursion to Marksburg Castle. Since the busses could not be in Rudesheim until the afternoon, she also arranged for complementary morning activities.As an experienced Ocean cruiser I, found that this river cruise was better than the large ship ocean cruise I have been on. Rather than being 1 passenger in 1600, you are 1 in 140. You can get to know everybody on the boat and there is an intimacy that you can’t get on a mega-ship. True there won’t be a broadway-style show in the front of the ship, you may have to be happy with a piano player and a singer, but the absence of lines and crowds more than make up for the absence of the glitz. Read More...
As very experienced river cruisers,....we first discovered river cruising in 2000!!... we have travelled with many cruise specialists. However, we have never experienced the level of service and quality food that we did on the River Countess. This is surely due to the professionalism of Hotel Manager Julie and her entire team. WE made some lovely friends and look forward to travelling with Uniworld again and regularly in the near future. They really could not have been better.Thank ... you, Uniworld!!!
Hi there, just wanted to tell you what a wonderful holiday we had from May 21-June 7 of this year. Our Travel Agent Tom did all the bookings for us, we chose European Jewels with Uniworld Boutique River Cruises, it was fantastic, we flew Vancouver, B.C. Canada with KLM Airlines to Amsterdam, met by a Rep. from Uniworld & taken to our ship "The River Empress" where a lovely brunch/lunch was awaiting us. The Cruise Manager Monika, Hotel Manager Jerry all the Staff were so friendly, accommodating, everything was so well organized. Our Stateroom was great the Food that was ... prepared everyday was good. We Thoroughly enjoyed all the Ports of Call, my 1st trip to Europe, Cruise the Rhine, seeing all the Castles, Germany with so many Roman Ruins, cobblestone streets, palaces, Vienna, Budapest, wow it was a Dream come true for my Husband and myself, one of the best Holidays we have taken and we love to travel. We also booked the extended days in Budapest and was amazed at our Hotel The Corinthian Royal, 5 star and it certainly was in every way, from our rooms to service to the food to the pool/spa. We have been on 3 trips with the larger ships and we could not have asked for anything better. In Budapest we also booked a Hungarian Dinner with the Gypsies, taken by coach and we also did some sightseeing. Again the guide was great and we really enjoyed this. I also want to mention that we really enjoyed the smaller ship as you get to know your fellow passengers, the only way to travel from now on.
Every tour was so well organized with guides waiting for us, we were so surprised that between the two of us we took about 1500 photos, thanks goodness for digital cameras.
At the end of our trip we were asked to fill a survey, well what could we say we could not find one thing to complain about it was such a wonderful time for both of us. Thanks go out to all the Crew of the River Empress for being so outstanding we are now left with so many wonderful memories for Fantastic Trip along the Rhine, Main, Danube.Read More...
The cruise was the most enjoyable holiday we have ever had.
The staff from the Captain down could not do enough to make everything run smoothly.
We would like to thank all the staff for such a pleasant trip. Could you please pass on our thanks to Captain Bot, Cruise Manager Monica and Hotel Manager Lucia.
We will certainly recommend Uniworld to our friends.
Jim and Jan Doyle
Now that we are finally back and "sort of" in a routine again, we would like to take this time to thank your whole team for putting together such a wonderful, educational trip!!! We were so happy with the Ship, River Duchess, AND her staff.....everything was first class the whole way!
I was particularly impressed with the way my allergy to garlic was handled, no cruise before has held a candle to the service your team provided! Chef Orlando was most gracious, making all my food just as special as everyone else's, and I had not one problem the whole trip. Thanks ... goes also to our table waiter, "Vinni" as we called him, he was an absolute charm! The whole staff felt like family, from the engine room to the wheel house, it was a wonderful, wonderful experience! We have absolutely NO negatives about the trip at all, from the minute we arrived at the dock in Amsterdam to the time we disembarked in Vienna! We can not see anything we would change other than the fact we wish now we had gone the whole way to the Black Sea!!!! We just can not say enough, we are most certainly going to book another cruise with Uniworld, and would have done it from the ship but, have friends who want to do a trip too (actually they are the ones who had to cancel because of an unfortunate fall) We need to consult with them of course to make this perfect for all of us.
We certainly hope the tips we left got to all the very deserving staff!
Looking forward to sailing down another river with Uniworld soon! Thank you so much for making it such an exciting experience.
Lynne and Dave GregoryRead More...