What Our Guests Say

Every month, we receive reviews and letters from all over the world. Here’s just a small selection of the amazing feedback we receive. We believe it’s what you say that really matters.

See our live reviews as they come in—uncurated, unedited and independently managed by Feefo.

LIVE, UNEDITED REVIEWS - POWERED BY
Paris & Normandy (CDG-CDG) 17
22-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEAs usual, everything was First Class! From being met at the airport with an arrival 3 hours late to being met at the airport by a Uniworld representative who led us through the departure ticketing nightmare, the experience could not have been better!
PRODUCTAlready done on this site 2 minutes ago!

Enchanting Danube (BUD-PAS) 17
22-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEThe Staff is so outstanding!! They are constantly looking for things to do for you. Friendly, professional talented people who know and love the area
PRODUCTWe were very impressed with the beauty.

Burgundy & Provence (AVN-LYS) 17
22-Aug-2017

SERVICE Good +

PRODUCT Good +

SERVICECrew was polite, cheerful, and cooperative among themselves. Dining room service was enthusiastic, but occasionally lacked expertise. Room cleaning was excellent. Communications sometimes fell surprisingly short--such as not advising us that a second meal in the Leopard Lounge was an exact replica of our dinner two nights earlier.
PRODUCTThe river was scenic and pleasant, not as beautiful as the Danube, but certainly worthwhile. The ship was top notch. Shore excursions were outstanding. Tour director did an excellent job. Major mistake on Uniworld's part was taking a huge group (Something Creek Wine Club) and allowing it to dominate the entire ship and the journey, overwhelming the non-group passengers, and making its own presentations at briefing times, flaunting its own wines, getting wait staff to give preference to its members, etc. This was a complete surprise, and grew more distasteful and the trip progressed.

Bordeaux, Vineyards & Chateaux (BOD-BOD) 17
21-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEThe staff was excellent. The passenger list was small so the crew had a chance to interact with the passengers much more that on other trips we have taken.
PRODUCTEach of the stops were great, as were the tour guides on the shore excursions.

Burgundy & Provence (AVN-LYS) 17
21-Aug-2017

SERVICE Good +

PRODUCT Poor

SERVICEThe service was good, but somelier not very impressive
PRODUCTI am really upset about my necklace which UniWorld claims they did not find

Castles Along the Rhine (BSL-AMS) 17
21-Aug-2017

SERVICE Excellent ++

PRODUCT Good +

SERVICEservice was excellent, especially in the dining room! The staff went out of their way to accommodate dietary needs
PRODUCTI didn't give 5 stars, because I had taken the reverse cruise in September 2016 and enjoyed it more that time. Seems like there were better excursion options and I missed cruising in the Netherlands during daylight hours.

Castles Along the Rhine (BSL-AMS) 17
21-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEAlways friendly and helpful.
PRODUCTLoved the excursions, food, and accomadations!

Gems of Northern Italy (MXP-VCE) 17
18-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEThe Gems of Northern Italy river cruise was excellent. Great food, entertainment, side tours and local guides made the trip really fun.
PRODUCTThe local guides and side trips were outstanding.

Bordeaux, Vineyards & Chateaux (BOD-BOD) 17
18-Aug-2017

SERVICE Good +

PRODUCT Excellent ++

SERVICEVery attentive and helpful staff. I do feel that on our cruise they were under staffed. On many occasions I had to go find a bartender for the lounge area in order to get a drink. They were all great ...... there just was not enough of them.
PRODUCTFirst Class Cruise. Great excursions and tour guides. Food was super.

Castles Along the Rhine (BSL-AMS) 17
16-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEService was great. Everyone was so nice and took care of all of our needs.
PRODUCTTours were well planned and everything went very smoothly. Food was excellent on board.

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