What Our Guests Say

Every month, we receive reviews and letters from all over the world. Here’s just a small selection of the amazing feedback we receive. We believe it’s what you say that really matters.

See our live reviews as they come in—uncurated, unedited and independently managed by Feefo.

LIVE, UNEDITED REVIEWS - POWERED BY
European Holiday Markets
24-Jan-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEWe had a wonderful time! The staff was so friendly and helpful, the food was outstanding and the tours top notch. We cannot wait to go on another cruise with Uniworld.
PRODUCTAll of the holiday markets were beautiful. We enjoyed the food, drinks, and the friendliness of the people at the booths. The items we purchased will always remind us of this wonderful trip.

Classic Christmas Markets
23-Jan-2017

SERVICE Excellent ++

PRODUCT Good +

SERVICEBetter than expected
PRODUCTThe small ones offered more interesting choices

Rhine Holiday Markets
23-Jan-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEThe complete cruise experience was excellent, from trip planning and documentation through debarkation and transport to airport for return trip.
Ship was clean and well maintained- cabin immaculate, crew was great- service impeccable, and food/drink was peerless. Tours were informative and well done. local transportation was timely and comfortable. All factors provided for a carefree and enjoyable cruise... exceeded our expectations.
PRODUCTSimply superlative. Uniworld will be first on the list for any future trips.

Classic Christmas Markets
23-Jan-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEI had never been on a river cruise before and did not know what to expect. After this cruise, I was ready to sail right back with Uniworld. Everything on the ship, from the food and amenities, to the excursions and especially the crew, made the week one of the best I've had.
PRODUCTI only purchased an optional Nuremberg excursion on this trip, but it was well worth the money. Informative and touching, it allowed me to delve deeper into history than I otherwise would have experienced on my own.

Classic Christmas Markets
23-Jan-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEThe entire crew was friendly, efficient; prompt & very customer service
oriented. This trip was truly one of the best I have ever taken. Well organized;
all information provided was accurate & timely;food service was superior (especially Sasha) & there were great choices for your entree nightly.
PRODUCTThis was money well spent & one that was on my bucket list.

Grand Christmas & New Year'S Cruise
23-Jan-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEI've enjoyed 6 UW cruises (2 of them being repeats from prior years) and feel the UW product is superior to competitors at relatively the same price point for the same itinerary and trip length. On this cruise, the ship personnel were superb in all services I experienced. The front desk, dining room and lounge personnel were always most gracious and accommodating, ditto for the cabin attendants. No complaints from me.
PRODUCTPurchases? Do you mean optional excursions? There was only one, and it was great: The New Year's morning concert at Hofburg Concert Hall in Vienna.

Grand Christmas & New Year'S Cruise
22-Jan-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICESuperb service throughout the whole trip. Wonderful experiences that were very well thought out and planned. Excellent food. A truly memorable trip for all the right reasons.
PRODUCTSee the previous comments.

Rhine Holiday Markets
22-Jan-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEUnfortunately we both came down with a sever flu type sickness and were too sick to take advantage of any of the on shore activities. Much thanks to the Unoworld crew who arranged for us to see a doctor on day four, this doctor was very good and prescribed medicans etc, which be day eight had improved our health considerably. We were then able to continue on with our planned holiday and join our second Uniworld cruise from Nuremberg. We thought on day four of the first cruise, we would have to abandon the rest of our holiday and the second cruise and try to ret urn to Australia to try and get medical attention.. but the doctor the Uniworld people arranged for us was very professional and set us on the road to recovery.
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PRODUCTFrom our previous Uniworld experience we were sure that the river cruises we had selected would be first class and this was proven on each of the two cruises we took in December 2016.

Danube Holiday Markets
22-Jan-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEFive star all the way!
PRODUCTRelaxing cruise with interesting stops and useful commentary en route.

European Holiday Markets
21-Jan-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEAccommodations were outstanding; staff was very helpful; excursions were great and tour guides were teriffic
PRODUCTA truly delightful experience

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