Agent Appreciation Month Hero

Terms & Conditions

This “Agent Appreciation Month-Week 4” Promotion is operated by Uniworld River Cruises, Inc. (hereinafter referred to as "Uniworld") 17323 Ventura Boulevard, Los Angeles, CA 91316 USA.

  1. This travel agent promotion will be conducted via email by Uniworld Boutique River Cruise Collection.
  2. The promotion is open only to travel agents who are subscribed to Uniworld’s travel agent newsletter as of 12:01 am PDT on April 26, 2016, who are 21 years of age and older at that time (hereinafter referred to as “participants”).
  3. Employees of Uniworld, their affiliated companies, and advertising and promotion agencies, as well as members of their families, are not eligible to participate in the promotion.
  4. All participants, including those selected to receive the free educational cruises (hereinafter referred to as “cruise recipients”), must be residents of the United States or Canada at time of entry and at time of booking and travel.
  5. All eligible participants will be entered into the drawing. A total of two (2) participants will be selected and will be drawn at random from all eligible participants to receive the following:
    • Grand Prize: One (1) 8-Day 2016 or 2017 European Uniworld Boutique River Cruise of the agent’s choice for two (2) in the best available stateroom (excluding suites), on an available departure date at time of booking, and free roundtrip economy airfare for two (2).
    • 1st Place: One (1) 8-Day 2016 or 2017 European Uniworld Boutique River Cruise of the agent’s choice for two (2) in the best available stateroom (excluding suites), on an available departure date at time of booking. Airfare not included.
    • For more information about Uniworld river cruises, please visit uniworld.com.
  6. To enter, participants must click the “Enter Drawing” button on the “Agent Appreciation Month-Week 4” email (hereinafter referred to as “announcement email”) sent to them by Uniworld. Clicking the “Enter Drawing” button once generates one entry for the drawing. Only entry allowed per participant. The announcement email will be sent on April 26, 2016 to all active email addresses subscribed to Uniworld’s travel agent newsletter as of 12:01 am PDT on April 26, 2016. Subscription to Uniworld’s travel agent newsletter is necessary to receive the announcement email and therefore enter the drawing. The entry period will commence on April 26, 2016 immediately after the announcement email is sent by Uniworld, and will end April 29, 2016 at 9:00 am PDT. Entries submitted after the entry period ends will not be eligible for the drawing.
  7. The email address at which the participant receives the email is considered the participant number for this promotion. Cruise recipients will be notified via email within two (2) business days after the drawing has been held.
  8. Cruise recipients will be notified via email within two (2) business days after the drawing has been held.
  9. Free roundtrip economy airfare is available only to cruise recipient of the Grand Prize free educational cruise and their guest. Free air is based on economy class airfare from most major U.S. and Canadian cities. Free air is subject to flight availability at time of booking. Air itineraries will be at the discretion of Uniworld and will be assigned at time of booking. Free air includes all airline fuel surcharges, government taxes, and fees. Other restrictions may apply.
  10. Uniworld will contact the cruise recipients via email and is authorized to select new cruise recipients at random if original cruise recipients do not respond within 48 hours. In such a case the rights of the original cruise recipients expire. Cruise recipients may be asked to show government issued photo identification or travel agent identification card prior to prize fulfillment. Uniworld reserves the right to request written proof of a possible cruise recipient’s residence and age before awarding the free educational cruise. Additional eligibility requirements, if any, will be determined by the sole discretion of Uniworld at a later date and applicable to the cruise recipients.
  11. Free educational cruises are not transferable. No cash substitutions. Uniworld may, at their sole discretion, substitute an educational cruise of equal or greater value. Free educational cruises cannot be redeemed by persons other than the cruise recipients. By accepting the free educational cruise, the cruise recipients will allow Uniworld use of their name and/or likeness at no cost. The cruise recipients’ full names and cities of residence may be published in print materials and/or online (and not limited to Uniworld’s e-newsletter, uniworld.com, twitter.com, and facebook.com).
  12. By accepting the free educational cruise, the cruise recipients will allow Uniworld use of their name and/or likeness at no cost. The cruise recipients’ full names and cities of residence may be published in print materials and/or online (and not limited to Uniworld’s e-newsletter, uniworld.com, twitter.com, and facebook.com).
  13. Travel must take place during the calendar year 2016 or 2017. Offer is subject to availability, and it excludes travel during the following blackout periods: May, June, and September 1st through October 15th.
  14. As part of their educational cruise, the following is expected from the cruise recipients: they must attend a welcome meeting with designated ship staff member; take part in a ship tour of staterooms, public areas, and explanation of on-board programs to increase product knowledge; and review sales information which will include destination brochures. They are also required to sign and return the Travel Agent Code of Conduct before booking is confirmed.
  15. Included in the free educational cruises are all meals and unlimited alcoholic and non-alcoholic beverages onboard the ship (except premium spirits), riverview stateroom, all gratuities onboard and onshore, and shore excursions as described in Uniworld’s current Europe brochure or at uniworld.com. Transfers are included based on guidelines found in Uniworld’s current Europe brochure or at uniworld.com. Port charges are not included for free educational cruises redeemed in 2016; payment of port charges is due immediately upon receipt of the free educational cruise booking confirmation for 2016 cruises. Port charges are included for free educational cruises redeemed in 2017. The free educational cruises do not include pre/post-extensions or air transportation (except for winner of the Grand Prize free educational cruise, as described above in sections 6 and 10). The free educational cruises exclude suite or junior suite accommodations; cabin is assigned at time of booking based on inventory management and at the sole discretion of Uniworld. Details are subject to change; subject to availability.
  16. Uniworld, at its sole discretion, reserves the right to disqualify any person tampering with the promotion entry process. Entries that are misdirected, lost, incorrect, incomplete, illegible, or garbled upon actual receipt by Uniworld, for any reason, including without limitation by reason of hardware, software, browser, or network failure, malfunction, or incompatibility with Uniworld or other third party servers involved in the entry process, will not be eligible. Entries that have been generated by a script, macro, bot, or any other automated means will be void and will be disqualified. Uniworld cannot be held responsible for any problems with computer networks, computer hardware or software, or any breakdown or failure that results in a participant’s entry or any other information becoming incomplete, damaged, or lost.
  17. By participating in the promotion, each participant agrees to abide and be bound by all of the official Terms and Conditions, and the decisions of Uniworld. All decisions regarding the promotion including, but not limited to, selecting the cruise recipients shall be made by Uniworld whose decision shall be final, including but not limited to if the participant fails to abide by these Terms and Conditions, or otherwise acts (a) in a non-professional or inappropriate manner, (b) it is perceived that participant has an intent to harass, abuse, threaten or annoy any other participant, Uniworld, their affiliated companies or their advertising and promotions agencies, or (c) in any other disruptive manner. Uniworld has the right to reject entries that do not meet these Terms and Conditions.
  18. Uniworld will retain all data provided by participants. Uniworld’s privacy policy applies to all this information. Uniworld’s privacy policy conditions are available at http://www.uniworld.com/en/about-uniworld/privacy-policy.
  19. Uniworld reserves the right to cancel or amend the Terms and Conditions, cruises, definitions, and any other information, or to cancel this promotion at any time without any form of notice whatsoever.
  20. No purchase necessary. Void where prohibited. Further restrictions may apply depending on region/country of residence. Some participants may be ineligible to enter the promotion due to restrictions in their country or state/province of residence.
  21. The information provided by participants will be used to alert the cruise recipients of their prize and to provide participants with services and offers.
  22. Any questions, comments, or concerns regarding the promotion should be directed to Uniworld.