What Our Guests Say

Every month, we receive reviews and letters from all over the world. Here’s just a small selection of the amazing feedback we receive. We believe it’s what you say that really matters.

See our live reviews as they come in—uncurated, unedited and independently managed by Feefo.

LIVE, UNEDITED REVIEWS - POWERED BY
European Jewels
22-Jul-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEIt was a fabulous "trip of a lifetime". The ship was beautiful and elegant. The staff, officers, servers, housekeeping, were all friendly and helpful and often fun. The officers and bartender all knew our names within a few hours. The food was delicious, beautifully presented and with so many fresh local ingredients. The entertainment on board as well as the land tours were very well done.
PRODUCTI said it all on the previous item. It was truly the trip of a lifetime.

Bordeaux, Vineyards & Chateaux
21-Jul-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEwonderful in all respects except one aspect. The transfer between the Bordeaux and Paris segments of our trip was not handled well. Our bags did not transfer as they should have {there were six of us continuing on this second leg] and it was pretty awkward and dangerous. Our transfer gal did as well as she could but moving the bags through the train station and the train was not our expectation. It could have resulted in some pretty serious injuries. It fell on the two males to horse some of these bags around. Another transfer vehicle should have been dispatched if the first had an issue.
PRODUCTfood drink and staff was great

Bordeaux, Vineyards & Chateaux
21-Jul-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICESpoiled for life!
PRODUCTLovely time in France with outstanding ship and service.

Splendours Of Italy
20-Jul-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEThis was our first experience with Uniworld & the entire experience was excellent - services, food, personnel very attentive.
PRODUCTCruising was great absolutely loved Venice

Paris & Normandy
19-Jul-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEUniworld did everything perfectly! The boat was spotlessly clean and shining, the staff was friendly and personable, and any request was handled immediately and with a smile. Their priority was always meeting the passengers every need and expectation. The small number of passengers allowed for personal attention to everyone. The food and beverages were comparable to a five star restaurant. I have no desire to ever again sail on a large ship or boat.
PRODUCTUniworld definitely lives up to its first class rating for river cruise lines. The boat was beautifully appointed, spacious, and no expense was spared. The food and beverages were comparable to a five star restaurant, the dining staff was perfectly attentive, and the variety of the meals was excellent. The hotel staff was friendly and met our every need. The variety of excursions were excellent and the tour guides were exceptional. I would highly recommend Uniworld and will definitely cruise with them again.

Paris & Normandy
19-Jul-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEOne can't ask for better service in all areas than that offered by Uniworld. We will definitely book another Uniworld cruise and have frequently recommended Uniworld to others who are considering a river cruise.
PRODUCTAll Uniworld staff go out of their way to provide the best experience possible and they succeed. The ship was lovely, the food delicious and the tours informative and enjoyable. The tour guides do an outstanding job.

Rhine - Main Discovery & Munich
19-Jul-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEGreat personal service! Anthony went way beyond the call of duty to help our son in law with his broken wrist!! Everyone very helpful
PRODUCTFood great! Service in all areas outstanding

European Jewels
19-Jul-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEThe crew was thoughtful, helpful and ready to assist you in any way.
PRODUCTThe ship, crew, food and excursions were all perfect!

Portugal, Spain & The Douro River Valley
19-Jul-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEWe were treated like VIP's, greeted by friendly staff. Stateroom was immaculate & well presented, food was amazing & the excursions were excellent. Nothing was too much trouble. We were informed each evening of the following days events, & when we returned to the ship, we were welcomed each time with a fruit juice & a cool, moistened flannel to freshen up. Good balance of cruising & excursions & had wonderful views of the Douro from the sun deck. Would definitely book Uniworld in the future.
PRODUCTFantastic week, relaxing & luxurious.

Splendours Of Italy
19-Jul-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEUniworld provides a first class service and they miss nothing. They are terrific!
PRODUCTThe service was excellent and they truly cared about their customers

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