What Our Guests Say

Every month, we receive reviews and letters from all over the world. Here’s just a small selection of the amazing feedback we receive. We believe it’s what you say that really matters.

See our live reviews as they come in—uncurated, unedited and independently managed by Feefo.

LIVE, UNEDITED REVIEWS - POWERED BY
Castles Along the Rhine (BSL-AMS) 17
16-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEService was great. Everyone was so nice and took care of all of our needs.
PRODUCTTours were well planned and everything went very smoothly. Food was excellent on board.

A Portrait of Majestic France (CDG-BOD) 17
16-Aug-2017

SERVICE Excellent ++

PRODUCT Good +

SERVICEExcellent!
PRODUCTWe asked the concierge on the Joie de Vivre to recomend a nice restaurant in Paris to celebrate our 50th anniversary. He suggested the Rotisserie d'Argent. We were very dissatisfied with our meal. If we had stayed on the boat we would had a much better meal. My duck was tough and my wife's steak was full of gristle. Not what we had anticipated for our 50th anniversary dinner in Paris!!

Castles Along the Rhine (AMS-BSL) 17
15-Aug-2017

SERVICE Excellent ++

PRODUCT Good +

SERVICEI think that the staff is very well trained to put customers needs first. Everyone was extremely polite and delivered excellent service.
In the dining room Judy was our favorite server. She was always smiling and very humorous. She made our meals a delightful experience.
Our room service person was Iska. I can't say enough about the excellent job she did to clean our room and make it tidy in ways we didn't expect. She was always pleasant as well.
PRODUCTUniworld ships are always breathtakingly beautiful. The meals are superb and as this was our first European cruise we were surprised by the bounty of alcoholic beverages.
I felt that the shore excursions were too short, in fact they seemed rushed. In Russia and Egypt we would leave the ship in the morning and spend the whole day exploring. That way each place we visited truly made an impression. We had a packed lunch that would be carried on the bus or had opportunities to eat locally.
This trip felt too fast paced and not immersive enough of local culture.
I also missed the on board library.
The entertainment provided by the piano and singer in the lounge is too old fashioned. The entertainers themselves were talented but lack appeal for a younger audience.

Gems of Northern Italy (MXP-VCE) 17
15-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEThe Gems of Northern Italy river cruise was excellent. Great food, entertainment, side tours and local guides made the trip really fun.
PRODUCTThe local guides and side trips were outstanding.

Paris & Normandy (CDG-CDG) 17
15-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEEvery employee on the ship was polite, professional, and had a smile on their face.
Uniworld does everything 1st rate. We couldn't be happier with the Uniworld team!
PRODUCTThe food, the wine, the excursions, all fantastic.
My only complaint would be allowing passengers into the main dining room and the bar area with T shirts on after 5pm. Charlie Albright was certainly an unexpected treasure.

Bordeaux, Vineyards & Chateaux (BOD-BOD) 17
15-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEThe entire staff was very attentive, professional and helpful. Expecially enjoyed Nadia, Romeo and Aline.
PRODUCTMy stateroom was well equipped, nicely appointed and very clean. The entire staff was very accommodating. The tour guides were very knowledgeable. I was to see the beautiful country side and the wonderful wineries. The food on board was first rate. The cruise director was very personable and cared about our safety as well as the captain and his staff.

Bordeaux, Vineyards & Chateaux (BOD-BOD) 17
15-Aug-2017

SERVICE Excellent ++

PRODUCT Good +

SERVICEAttentive, informed, eager to please and pleasant.
PRODUCTWould have liked to go to more ports. A lot of time spent in Bordeaux. For those who had time in Bordeaux before the cruise, as we did, it would have been nice to see another wine region/city.

Danube Discovery & Prague (PRG-VIE) 17
15-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEGreat attention to detail in every respect. The ship, the food, the rooms, the staff, all were incredible.
PRODUCTGreat destinations and activities for all ages. A wide variety of different tours throughout the cruise

Danube Discovery & Prague (PRG-VIE) 17
15-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEThe service was the best, every one was very pleasant, a example of excellence.
PRODUCTA wonderful experience i will do it again in a hart beat.

Burgundy & Provence (AVN-LYS) 17
15-Aug-2017

SERVICE Excellent ++

PRODUCT Excellent ++

SERVICEWe were truly impressed by the attentive and professional service of everyone on the Uniworld team. The staff and management truly helped make our 8 days with you an unforgettable experience.
PRODUCTFirst Class Ship, and First Class Service all around. Day trips to interesting destinations, all well organized.

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