Ship Communication
The following information is provided for your convenience. You may share this information with friends and family who may wish to reach you during your cruise/tour.
Europe
S.S. Antoinette
Phone: +49 15 222 6 999 20
S.S. Beatrice
Phone: +49 174 151 03 96
S.S. Bon Voyage
Phone: +33 6 17 78 05 25
S.S. Catherine
Phone: +33 6 2200 52 95
S.S. Joie de Vivre
Phone: +33 7 50 14 90 26
S.S. La Venezia
Phone: +49 174 150 42 32
S.S. Maria Theresa
Phone: +49 15 222 6 999 30
S.S. São Gabriel
Phone: +351 966 698 156
River Duchess
Phone: +49 15 222 6 999 40
River Empress
Phone: +49 15 222 6 999 50
River Princess
Phone: +49 15 222 6 999 60
River Queen
Phone: +49 15 222 6 999 70
Asia, India, & Egypt
S.S. Sphinx
Onboard:
Phone: +20 127 1420 328
Land Program:
Vendor: Spring Tours
Phone: +20 227 36 59 72
Emergency Contact in Cairo:
Contact: Mr. Ehab Abd El Attay
Phone: +20 100 601 5156
Amman & Petra Pre-Cruise/Tour Extension:
Emergency Contact: Mr. Alaa Al Sheik
Emergency Phone: +962 77 615 5955
Jerusalem Post-Cruise/Tour Extension:
Vendor: Gordon Tours
Emergency Contact: Ms. Aura Nava
Emergency Phone: +972 53 847 0230
Email: aura@gordontours.com
Alternate Emergency Contact: Allon Bar-Nur
Alternate Emergency Phone: +972 54 770 6465
Alternate Emergency Email: allon@gordontours.com
The Red Sea Post-Cruise/Tour Extension:
Vendor: Spring Tours
Emergency Contact: Ahmed Salah (mr)
Emergency Line: (+2) 0122 478 0325 with WhatsApp
Emergency Email Addresses:
m_amir@springtours.com
hany_mostafa@springtours.com
Ahmed_donya@springtours.com
mohamed.saad@springtours.com
Alternate Emergency Contact: Ibrahim Sayed (mr)
Alternate Emergency Phone: (+2) 0100 6015117 with WhatsApp
River Tosca
Onboard:
Phone: +20 100 1766 109
Land Program:
Vendor: Spring Tours
Phone: +20 227 36 59 72
Emergency Contact in Cairo:
Contact: Mr. Ehab Abd El Attay
Phone: +20 100 601 5156
Amman & Petra Pre-Cruise/Tour Extension:
Emergency Contact: Mr. Alaa Al Sheik
Emergency Phone: +962 77 615 5955
Jerusalem Post-Cruise/Tour Extension:
Vendor: Gordon Tours
Emergency Contact: Ms. Aura Nava
Emergency Phone: +972 53 847 0230
Email: aura@gordontours.com
Alternate Emergency Contact: Allon Bar-Nur
Alternate Emergency Phone: +972 54 770 6465
Alternate Emergency Email: allon@gordontours.com
The Red Sea Post-Cruise/Tour Extension:
Vendor: Spring Tours
Emergency Contact: Ahmed Salah (mr)
Emergency Line: (+2) 0122 478 0325 with WhatsApp
Emergency Email Addresses:
m_amir@springtours.com
hany_mostafa@springtours.com
Ahmed_donya@springtours.com
mohamed.saad@springtours.com
Alternate Emergency Contact: Ibrahim Sayed (mr)
Alternate Emergency Phone: (+2) 0100 6015117 with WhatsApp
Ganges Voyager II
Onboard:
Emergency Contact: Mr. Abisesh Parija
Phone: +91 9674 768 808
Emergency Line: +91 9599 785 918
Land Program:
Emergency Contact: Mr. Abisesh Parija
Emergency Line: +91 9599 785 918
Mekong Jewel
Onboard:
Contact: Mr. Tri Mai
Ship’s Cambodian Phone: +855 979 811 965
Ship’s Vietnamese Phone: +84 979 819 587
Land Program:
Cambodia Phone: +855 12 773 835
Hanoi, Vietnam Phone: +84 903 736 773
Ho Chi Minh City, Vietnam Phone: +84 973 068 181
Emergency Call Center for All Emergencies:
Socheata Thin: +855 12 773 835
24-Hour Emergency Lines:
Socheata Thin: +855 12 773 835
Sam Sok: +855 12 599 566
Land Emergency:
If guests cannot find the Uniworld representative:
(In Ho Chi Minh City)
Tri Lai: +84 973 068 181
(In Siem Reap) Socheata Thin: +855 12 773 835
(In Hanoi) Tri Phan: +84 903 736 773
If guests miss their flights or are delayed:
Socheata Thin: +855 12 773 835
South America
Aria Amazon
Emergency Contact Information:
Contact: Alberto Ramirez
Emergency Line: +51 990 383 920
Transfer Contact: Golbert Macedo
Transfer Line: +51 965 832 517
SAT (South American Tours Peru):
24hr Emergency Line: +51 997 545 042