Contact Us
Uniworld Boutique River Cruises
The Travel House
6 Hood Ave
Rosebank
2196
If you need assistance while travelling to your Uniworld program, please click here.
For Reservations, please contact the following:
Direct Customers:
Tel: (011) 280 8450
Email: uniworldsa@ttc.com
Travel Agents:
Tel: (011) 280 8445
Reservations Hours are:
Monday - Friday: 09h30 – 17h00 SAST
Saturday: 09h30 – 13h00 SAST
Sunday & Public Holidays: Closed
Media Professionals, please contact Marketing:
Tel: (011) 280 8400
Email: ttcmarketing@ttc.com
Please visit our Media Center for more information.
After Hours Support:
After Hours and Emergency Contact: afterhoursemergency@uniworld.com
If you are experiencing any travel delays, please contact the ship for the location before making your way there. You will find the phone number for the ship on your cruise ticket. If you have a scheduled transfer, you may call the number listed on your cruise ticket to see if an alternate transfer can be arranged. If you are unable to join a scheduled transfer due to flight delays, please make your own way to the ship/hotel and save your receipt to claim with your travel insurance.
If you are delayed returning home due to a cancelled flight, please work with the airline to rebook your flights. In most cases the airline, and not Uniworld, will be in control of the ticket. You can request accommodation on alternate airlines if they do not have the flights or class of service you booked. Ask for documentation of any cancellation or downgrade so that you can claim this with your insurance provider.
Uniworld Port Locations (contact ship to confirm location): uniworld.com/ports