Welcome to Uniworld's Canada website.

Would you like to visit Uniworld's United States website instead?

No thank you Yes please
If you're in a different region, please choose it here:
Uniworld Hospitality Crew

Contact Us

Uniworld River Cruises (Canada) Limited

33 Kern Rd., Toronto, Ontario

M3B 1S9 Canada


Toll Free: 800-733-7820

Telephone: 818-733-7820

Facsimile: 818-382-2709

Email: info@uniworld.com

For reservations, please contact your local Travel Professional or contact Uniworld at:

Toll Free: 800-555-8333


Reservations Hours are:

Monday–Friday from 6:30 am to 5:30 pm (PT)

Saturday from 7:00 am to 3:30 pm (PT)

Closed on Sundays

Group Department / Group Reservations:

Toll Free: 800-425-0043

Email: groupinfo@uniworld.com


Group Department hours are:

Monday–Friday from 6:30 am to 5:30 pm (PT)

Closed on Saturdays and Sundays

Sales Department:

Toll Free: 800-868-7905

Facsimile: 818-382-7654

Email: sales@uniworld.com


Sales Department hours are:

Monday–Friday from 7:00 am to 4:00 pm (PT)

Closed on Saturdays and Sundays

Media Professionals, please contact Marie Anne MacRae:

Telephone: 416-915-7016

Email: marieanne.macrae@ttc.com


Please visit our Media Centre for more information.

Guest Relations:

Email: customerservice@uniworld.com


Please visit Uniworld’s Careers page for information about available job opportunities.

After Hours Support:

After Hours and Emergency Contact: afterhoursemergency@uniworld.com

If you are experiencing any travel delays, please contact the ship for the location before making your way there. You will find the phone number for the ship on your cruise ticket. If you have a scheduled transfer, you may call the number listed on your cruise ticket to see if an alternate transfer can be arranged. If you are unable to join a scheduled transfer due to flight delays, please make your own way to the ship/hotel and save your receipt to claim with your travel insurance.

If you are delayed returning home due to a cancelled flight, please work with the airline to rebook your flights. In most cases the airline, and not Uniworld, will be in control of the ticket. You can request accommodation on alternate airlines if they do not have the flights or class of service you booked. Ask for documentation of any cancellation or downgrade so that you can claim this with your insurance provider.

Insurance: Guests who have purchased travel insurance through Uniworld have access to 24/7 travel assistance through CareFree Travel Assistance. Phone: 877-303-5909 or, from outside the US or Canada, 516-342-4594. You may have access to a similar service if you purchased insurance through a different carrier.

Uniworld Port Locations (contact ship to confirm location): uniworld.com/ports

Request a Quote

We're here to answer your questions about Uniworld cruises and ships, as well as any of our special offers.

Fields marked with an asterisk (*) are required.

Please let us know your email address so we can respond to you.
If you've given us your phone number we'll try to call you back. Your phone details will be used in relation to this request only.

Please note that someone from our team will reach out to you based on this request, but unless you have checked the box to continue to receive News and Special Offers, the information you've provided in this form will be used for this request only.

Please view our Privacy Policy for more details.

Receive our latest offers, news & travel inspiration

We'll keep you up-to-date with our latest news, travel inspiration and special promotions.

Fields marked with an asterisk (*) are required.

Please let us know your email address so we can respond to you.
Select all