Now in her eighth decade, Bea continues to be hands‐on. Her keen eye for detail stretches to the design of each room, the menu, the carefully chosen staff, and even from pen to paper in the form of handwritten notes to her valued guests. It’s the smallest details that often draw the biggest smiles—and Bea and her family have made it their business to create an experience to remember.
The spirit of service is one that is rooted in the Tollman family values and is carried out by each and every member of the staff and crew. Whether remembering a favorite drink order from day one or surprising a guest with a treat mentioned swiftly in passing, these Tiny Noticeable Touches are just one emblem of Bea’s thoughtful nature.