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Book & Cruise with Confidence Your well-being & peace of mind is our priority

We are committed to giving you an unparalleled travel experience, both onboard and onshore—one that is not only luxurious and memorable but also protects your health and safety while you are in our trusted hands.

Your well-being remains our priority as we adapt to this new world, where it’s imperative for us to take additional measures to stay healthy. That’s why you can travel with us reassured that we have put numerous new measures in place to elevate our hygiene standards and protocols. The health and well-being of our guests and team has always been, and always will be, our primary concern.

Here are some of the things we are doing to give you the peace of mind you need as you make your future travel plans with Uniworld.

Highest Standards

As part of TTC, a 100 year old, family-owned collection of hospitality brands, we’re able to weather the most difficult of times without sacrificing our high standards.

Booking Flexibility

Book confidently with flexibility to change your 2021 travel plans up to 60 days prior to your departure date.

The Perfect Size

Enjoy all the benefits of cruising while travelling with small groups of people who share your passion for travel and exploration.

In the Best Hands

With one of the highest staff-to-guest ratios and the most tenured staff on the rivers, take comfort in knowing you're always in the best hands.

Planning Your Cruise

TTC's Peace of Mind Promise

100 YEARS AND COUNTING

Uniworld is part of the TTC family of brands, a financially healthy and stable collection of travel brands. Have peace of mind knowing your future travel plans are safe with us.

TTC's Peace of Mind Promise

S.S. Beatrice Exterior

FLEXIBILITY TO CHANGE YOUR PLANS

You have the flexibility to change your holiday for any reason up to 60 days prior to the start date on your 2021 river cruise with Uniworld.
Learn more here.

GOLD SEAL PROTECTION PROGRAM

Our optional Gold Seal Protection Program provides additional cancellation flexibility should you cancel your holiday prior to your departure time for any reason.
Learn more here.

Sundeck in Budapest

THINK BOUTIQUE: SMALLER SHIPS, FEWER GUESTS

Our boutique river cruise ships are much smaller and more intimate than your typical ocean cruise ship. With an average capacity of just 120 guests and many public spaces onboard, there’s plenty of room to relax while staying physically distant. The small size and high crew-to-guest ratios of our ships mean they are thoroughly cleaned regularly and often. Plus, travelling by river means you are always close to land, allowing for immediate access to shoreside resources.

Taking your Cruise

Captain in the Wheelhouse

WELL-BEING DECLARATION & HEALTH SCREENING

More than ever before, it’s essential that we take personal responsibility to help protect each other, and the people and places we visit. To help achieve this goal, all guests and crew will be asked to complete a Well-Being Travel Declaration upon arrival. Additionally, all guests and crew will be required to have their temperatures taken prior to embarkation, and routinely throughout the cruise, using touchless technology.

Polishing Staircase

ONBOARD PROTOCOLS

We've added new measures to elevate our hygiene standards for every facet of the onboard experience—from the introduction of innovative, non-toxic cleaning solutions to hand sanitizer stations throughout the ship. View our extensive list of health & hygiene protocols here.

Uniworld is proud to become the first river cruise company to have our European ships sprayed with ACT CleanCoat™—the antimicrobial coating that is odorless, nontoxic and most importantly, kills bacteria and viruses including COVID-19.

Uniworld Concierge

A WELL-TRAINED TEAM

Our Hotel Managers, Cruise Managers and crew have all been trained by an external consultant in professional health, enhanced hygiene and physical distancing procedures. During your trip, they will operate with a duty of care and monitor the hygiene etiquette of our guests, reacting and advising as needed, to ensure high standards are maintained.

Safe Travels & Uniworld Logo

WE FOLLOW THE EXPERTS

As members of the World Travel and Tourism Council (WTTC) and Cruise Lines International Association (CLIA), we have been actively involved in helping to define global protocols and are kept up to date with all government advisories and travel alerts on a daily basis. Our protocols will be adapted and adjusted as needed, in a timely manner, as local governments and the World Health Organization (WHO) define and implement what is required in each country.

Vienna KH Museum

TRUSTED PARTNERS ONSHORE

We are very selective in who we work with and choose to only use local guides, buses, drivers, restaurants and venues that take the health and well-being of our guests as seriously as we do. Our well-established and rigorous cleaning regimes for our buses and vox boxes have been enhanced and we will continue to only work with establishments that we are confident will consistently adhere to our standards.

Wolfgang's Restaurant

WE'RE IN THIS TOGETHER

We are all in this together so we kindly ask that you do your part by being well informed before you travel about our new protocols, and that you cooperate with and heed the advice and direction of our crew while on your cruise. You can read our full list of onboard protocols here.

PERSONAL RESPONSIBILITY — COVID-19 WARNING

We have introduced enhanced hygiene protocols—for you, our other guests and our team members.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Australia Government Department of Health, senior citizens and guests with underlying medical conditions are especially vulnerable.

We ask that you please take personal responsibility for your well-being. This begins with packing any personal protective equipment and sanitizers you require. Please adopt physical distancing and hygiene practices throughout your pre-trip travel arrangements and follow all health instruction whether physical signage, or requests from our professional staff, once you are holidaying with us.

In choosing to travel with Uniworld, you voluntarily assume all risks related to exposure to COVID-19.

Let’s help keep each other safe and healthy.

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