Uniworld Hospitality Crew

Contact Us

Uniworld Boutique River Cruise Collection

17323 Ventura Boulevard

Los Angeles, CA 91316

For reservations, please contact your local Travel Professional or contact Uniworld at:

Toll Free: 800-257-2407

Telephone: 818-382-7820

Facsimile: 818-382-2709

Email: info@uniworld.com


Reservations Hours are:

Monday–Friday from 6:30 am to 5:30 pm (PT)

Saturday from 7:00 am to 3:30 pm (PT)

Closed on Sundays

Group Department:

Toll Free: 800-425-0043

Email: groupinfo@uniworld.com


Group Department hours are:

Monday–Friday from 6:30 am to 5:30 pm (PT)

Closed on Saturdays and Sundays

Sales Department:

Toll Free: 800-868-7905

Facsimile: 818-382-7654

Email: sales@uniworld.com


Sales Department hours are:

Monday–Friday from 7:00 am to 4:00 pm (PT)

Closed on Saturdays and Sundays

Consumer Media inquiries:

Devyn Barker

Decker/Royal agency


Email: uniworld@deckerroyal.com


Please visit our Media Center for more information.

Guest Relations:

Email: customerservice@uniworld.com


Please visit Uniworld’s Careers page for information about available job opportunities.

After Hours Support:

After Hours and Emergency Contact: afterhoursemergency@uniworld.com

If you are experiencing any travel delays, please contact the ship for the location before making your way there. You will find the phone number for the ship on your cruise ticket. If you have a scheduled transfer, you may call the number listed on your cruise ticket to see if an alternate transfer can be arranged. If you are unable to join a scheduled transfer due to flight delays, please make your own way to the ship/hotel and save your receipt to claim with your travel insurance.

If you are delayed returning home due to a cancelled flight, please work with the airline to rebook your flights. In most cases the airline, and not Uniworld, will be in control of the ticket. You can request accommodation on alternate airlines if they do not have the flights or class of service you booked. Ask for documentation of any cancellation or downgrade so that you can claim this with your insurance provider.

Insurance: Guests who have purchased travel insurance through Uniworld have access to 24/7 travel assistance through CareFree Travel Assistance. Phone: 877-303-5909 or, from outside the US or Canada, 516-342-4594. You may have access to a similar service if you purchased insurance through a different carrier.

Uniworld Port Locations (contact ship to confirm location): uniworld.com/ports

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