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Uniworld

THE MOST PERSONAL SERVICE compliments of the most tenured crew on the rivers

Service is at the heart of everything we do. From carefully crafting every aspect of your trip to taking care of your every need onboard, it's all about putting a smile on your face and watching you fall in love with your destinations. That's the driving force behind our guest-centric atmosphere and the reason you leave your cruise feeling like part of the family.

NO REQUEST TOO LARGE

At Uniworld, we all live by the credo “No request too large, No detail too small.” Our goal is to give you the unique and unforgettable experiences you seek, with the personalized, industry-leading service you deserve.

NO DETAIL TOO SMALL

The tiniest details often draw the brightest smiles. Our staff’s passion is apparent in their matchless attention to your interests, like remembering your drink order from day one, or venturing off the ship to surprise you with chocolates from a local shop you mentioned in passing.

THE MOST TENURED CREW ON THE RIVERS

Travel with Uniworld, and you’ll find crew members that have worked with us for decades. Not only is working for the world’s most luxurious river cruise line aspirational, but we believe in treating our team like family—all of which inspires their passion for creating memorable travel experiences.

IN-SUITE BUTLERS

Book a suite, and you’ll be assigned a dedicated personal butler for your cruise. Our butlers don’t moonlight in other positions, enabling them to deliver exemplary service to our suite guests around the clock, including packing and unpacking services, room service, and more.

Butler service varies in Egypt, Southeast Asia, and India. Butler service is not available in Peru.

See for Yourself

What Our Guests Have to Say

An inside look at the Uniworld experience

Verified reviews by  feefo logo yellow

“There is not a chink in the armor of any aspect of the Uniworld cruise staff! They strive to be perfect, and it shows! Thank you for a wonderful cruise!”

– Thomas W. (Castles along the Rhine)

“Five star all the way. Our butler, Marco, was there for our every need. The entire crew was there for one purpose…to make our cruise memorable.”

– Kenneth B. (Delightful Danube & Prague)

“The service was excellent—from the passenger assistance staff, to housekeeping, the wait staff, our butler, and the captain and crew. Everything was done to make us feel cared for and satisfied.”

– Patty T. (Authentic Danube)

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