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TRAVEL INFORMATIONfor unexpected changes

 

WHAT TO KNOW DURING THIS TIME

Paris Olympics Travel Advisory
(Updated 21 March 2024)

PLEASE NOTE: The 2024 Olympic Games will take place in the heart of Paris this summer, transforming the region to accommodate Olympic events and spectators. We have cancelled those cruises that would be most affected by the Olympic Games. For our remaining summer Paris cruises (for the Paris & Normandy, A Portrait of Majestic France, Grand France, and Ultimate France itineraries), operating between June and September 2024, guests may experience modifications to the published itinerary.

Israel Travel Alert
(Updated 23 January 2024)

We are deeply saddened by the ongoing situation in Israel and Gaza. Our hearts and thoughts are with everyone in the affected areas.

The well-being of our guests and team members is always our top priority. With this in mind, we monitor world events very closely and make operational decisions based on informed advice from a number of sources.

Our Jerusalem post-cruise extensions departing through 31 May 2024 have been suspended. Guests booked on these affected extensions will be contacted directly by the Uniworld team.

We will continue to monitor and provide updates if any further changes are required.

How we handle the unexpected

While travel is a wonderful way to see the world, learn about other cultures and relax, it isn’t always without its unexpected surprises—which come from the ebbs and flows of the world as we know it. With that in mind, you can count on the value of Uniworld’s experience and regional knowledge to make sure you enjoy your cruise-tour even when conditions beyond our control occur.

If unexpected conditions occur, we will make decisions that are in the best interest of our guests, our crew and our vessels, and will take the following steps:

  • We will keep you posted on significant deviations

    • We monitor conditions along all our routes throughout the season. We will share updates with you when we deem appropriate.
      • During unusually low/high water periods, a special statement will be posted on our Port Locations page to inform you of the river conditions.
      • If there is a likelihood that a particular cruise will be significantly impacted, our Port Locations page will be updated with information about that cruise.
      • In the case of a significant deviation or full cancellation, you will be notified at the email address you provided at time of booking or on your Passenger Information Form.
      • In the case of a significant deviation that becomes necessary after the start of your cruise-tour our onboard/on shore personnel will keep you informed.
  • We will keep our travel partners, your Travel Advisors, informed

    • If you booked your cruise through your Travel Advisor, please keep in contact with them regarding your cruise, as we will be directly in contact with them if there are any cancellations.

We know that your Uniworld cruise is a very special occasion for you and as such, we will always do everything within our power to handle the unexpected and unforeseen in the best way possible.

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